Emma Mattress Review: UK’s #1 Best Selling Mattress

    HomeReviewsEmma Mattress Review: UK's #1 Best Selling Mattress

    The Emma Original mattress is the product of the year 2018, 11 awards winner in 2019, T3 awards winner second year in the row, and 2021 BMUK winner for the best overall mattress in the UK. Not without a reason called and the best award-winning mattress in the UK and all over Europe.

    Emma Mattress was founded in 2015 in Frankfurt, Germany, to make buying a mattress as easy, practical, and fun as possible.

    The brand is owned by Emma – Sleep, a company dedicated to “sleep technology” and not just a mattress producer, which has expanded around the world. You can find the Emma mattress in India, the United States of America, Australia, France, Mexico, and China. In total, there are more than 16 countries, spread over 3 different continents.

    What makes Mattress Emma the best mattress brand?


    Mattress Emma arrived in the UK in 2015 and pioneered the “bed-in-the-box” concept. That is, the mattress comes rolled up, in a vacuum, inside a box to make its purchase and transport easier and more efficient. With a delivery time of 2 to 4 working days, Mattress Emma aims to break with the traditional way of buying mattresses and bring comfort to the customer’s home.

    What does the Emma Mattress consist of?


    The Emma Mattress is a foam mattress made up of 3 different layers:

    Airgocell® Foam – 4 cm thick top layer with a cellular structure of open pores, essential for regulating temperature and humidity. In this way the mattress becomes extremely “breathable”, allowing air to circulate. Heat is effectively dissipated and the mattress stays cool during the hottest nights.

    Viscoelastic memory foam – the middle layer provides optimal pressure relief and spinal support, ensuring the adaptability of the Emma mattress to any body type and position. It ensures the elastic point of the mattress, i.e. the mattress’s ability to remain stable when your partner moves during the night so that you don’t feel the movement.

    HRX Support Foam – the bottom layer distributes weight evenly, regardless of sleeping position, to provide the ideal back pressure and offer support to the entire body.

    Cover – the Emma mattress is covered by a cover consisting of polyester (98%) and elastane (2%). With a simple but elegant design, the cover is breathable and contains a zip to remove the cover from the mattress core, making it easy to wash.

    Mattresses are products used every day and tend to accumulate fluids and dirt, even with bedding, so being washable is an important feature when buying a new mattress. Additionally, the bottom of the grey cover is non-slip, making the mattress suitable for any bed frame or base.

    Where to buy the Emma mattress?

    The Emma mattress can be easily purchased online, through its official website.

    In addition, Emma is also present in several shops across the country. Whether via the internet or the physical shop, Emma always guarantees that the mattress is delivered to the customer’s home, free of charge, within 2 to 4 working days.

    Who is this mattress recommended for?

    The Emma mattress is suitable for everyone, from children aged 5 and up to older people. Due to its pressure-regulating foam layer, the Emma mattress offers maximum ergonomics, ideal for anyone who suffers from back, muscle, bone, or neck problems. In this way, the spine rests perfectly.

    This mattress is medium-firm, yet can support a weight of up to 130kg.
    The Emma mattress can be adapted to any slatted frame, even articulated beds. Due to its high elasticity, this mattress can be reclined up to 45º.

    Good news for allergy sufferers: the Emma mattress complies with the most stringent hygiene regulations and is OEKO-TEX certified. The materials used in the manufacturing process are quality assured, healthy, and environmentally friendly.

    How to install the Emma mattress?

    Vacuum rolled mattresses are becoming increasingly popular in UK.

    This new technology has revolutionized the mattress industry and made it easier for the consumer to buy a mattress.

    Do you have questions on how to unroll your Emma mattress? How long to wait before using it? How is delivery carried out?

    Here are the steps Emma recommends.

    • After you make your purchase on the website, you will receive a confirmation e-mail with your order number.
    • One working day after your order, you will receive a tracking link where you can follow the status of your order.
    • On the day of delivery, you will receive a call from the carrier confirming the delivery time.

    Once you receive your mattress at home, here’s what you should do:

    • Take the mattress out of the box;
    • Unroll the mattress on top of the mattress support;
    • Remove the plastic cover with the cutter that comes with the mattress;
    • In 3 seconds the mattress will regain its original shape;
    • Allow the mattress to rest for 4 to 5 hours before using it.

    Opinions on the Emma Original mattress…

    After testing the Emma Original Mattress, we understand why it was the most awarded mattress in the UK.

    Its purchase was very simple, easy, and practical. It undoubtedly has a quality-price ratio above average and a 5-star service. Both the customer service and the delivery service were very helpful and the shipping was free of charge.

    This mattress offers several benefits such as the 100-night trial and the 10-year guarantee, giving the client more security regarding this investment that the mattress represents.

    On the internet, the opinions don’t differ much from ours.
    The quality of the mattress, its stability, durability, and excellent customer service are highlighted. The seriousness of the company and the guarantee of refunds for those who request the return of the mattress are also highlighted.

    On a less positive note, some comments are specifying that the mattress is not orthopedic and that it is not medically certified for those who suffer from back problems. Moreover, this mattress offers good support especially for people of medium-low support. For large physiques, this mattress may be perceived as too soft.

    Some comments are stating that the Emma mattress is too hot, however, we did not experience this feeling. A few responses were commenting that they contacted the company and were offered a very effective solution and put an end to this problem by sending a Comfort layer.

    The weight issue also differs a little. There are some people of above-average weight who recommend the mattress and others who found the mattress too soft for their weight.


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    George Sanders
    George Sanders
    Hi there, I’m George Sanders. I am here to help you to stop snoring. Being a snorer myself (diagnosed with mild sleep apnea), I've dedicated a lot of my time in the past 10 years to learn everything there's to know about snoring devices.